wenbd Terms and Conditions
Before using this platform, please read all of wenbd's rules, conditions and policies carefully — they define your rights and responsibilities.
Table of Contents
- 01 General Terms
- 02 Account Registration
- 03 Age Verification and Identity Confirmation
- 04 Deposits and Withdrawals
- 05 Bonuses and Promotional Offers
- 06 Gaming Rules
- 07 Prohibited Activities
- 08 Account Suspension and Closure
- 09 Responsible Gaming
- 10 Intellectual Property
- 11 Limitation of Liability
- 12 Changes to Terms and Contact
General Terms
Welcome to wenbd. These terms and conditions ("Terms") form a legally binding agreement between you and the wenbd platform ("Platform", "we", "our"). By visiting this website, creating an account or using any service, you will be considered to have fully agreed to these Terms.
1.1 Scope of Application
These Terms apply to the wenbd website (wenbd.cam), its mobile version and all related services. This includes slots, live casino, sports betting, fishing games and other gaming products.
1.2 Relationship with Other Policies
These Terms must be read together with wenbd's Privacy Policy and Responsible Gaming Policy. These documents complement each other and together form the complete user agreement.
1.3 Language and Interpretation
These Terms are written in Bengali and will be interpreted in accordance with Bangladeshi law. In the event of any conflict, the Bengali version will be considered authoritative.
Account Registration
To play games and enjoy all benefits on wenbd, creating a valid personal account is required.
2.1 Registration Requirements
- Each person may open only one account. Multiple accounts are strictly prohibited.
- All information provided at the time of registration must be true, accurate and complete.
- Your account is for your personal use only — it may not be used by third parties.
- It is your responsibility to keep your login credentials (username and password) secure.
- If your account information changes, you must notify us immediately.
2.2 Information Verification
wenbd reserves the right to verify the accuracy of registered information at any time. If necessary, you may be asked to submit a National ID (NID), passport or other official documents. Withdrawals may be put on hold until verification is complete.
2.3 Account Security
Report any unauthorized access to your account to us immediately via live chat. The account holder will be personally liable for all account activity, unless they can prove that a third party gained unauthorized access.
Age Verification and Identity Confirmation
3.1 Proof of Age
At the time of registration you must confirm that you are at least 21 years of age. Providing false information about your age will result in permanent account closure and deposited funds may be forfeited.
3.2 Identity Verification (KYC)
To prevent fraud and ensure secure transactions, wenbd follows a KYC (Know Your Customer) process. The following documents may be requested for verification:
- Copy of National ID (NID) or passport
- Recent utility bill or bank statement for address verification
- Proof of payment method ownership (e.g., screenshot of bKash or Nagad number)
Deposits and Withdrawals
4.1 Deposit Conditions
The following payment methods are accepted for depositing funds on wenbd: bKash, Nagad, Rocket, Upay and direct bank transfer.
- The account used for deposits must be registered in your own name.
- Depositing using third-party accounts is prohibited.
- All deposits are processed in Bangladeshi Taka (BDT).
- Deposits are generally credited to the account instantly; however, slight delays may occur in the event of technical issues.
4.2 Withdrawal Conditions
- Withdrawal requests may only be made from verified accounts.
- The withdrawal method must match the deposit method.
- wenbd reserves the right to temporarily put withdrawals on hold if a fraud investigation is required.
- Withdrawals may be restricted until any active bonus wagering requirements have been met.
- Multiple simultaneous withdrawal requests are not accepted.
4.3 Currency and Conversion
wenbd operates in Bangladeshi Taka (BDT / ৳). All deposits, withdrawals and gaming transactions are completed in Taka. Transactions in foreign currency are not accepted.
Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The following conditions must be met to receive this bonus:
- A minimum deposit of ৳100 is required to qualify for the bonus.
- Before withdrawing bonus funds, the total (deposit + bonus) amount must be wagered 10 times (10x).
- Each user may claim the welcome bonus only once.
- After claiming the bonus, the wagering requirement must be met within the specified time period.
- Bonus funds cannot be withdrawn directly — they may only be used to play games.
5.2 VIP Cashback Program
wenbd's VIP program has four tiers, each offering weekly cashback benefits:
- Bronze: Weekly cashback up to 0.2%
- Silver: Weekly cashback up to 0.5%
- Gold: Weekly cashback up to 0.8%
- Platinum: Weekly cashback up to 1.0%
Advancement to a higher tier depends on the player's activity and participation on the platform.
5.3 General Bonus Terms
- Each bonus offer may have its own specific terms, which will be stated on that offer's page.
- Multiple bonuses may not be used at the same time, unless the promotion's terms clearly state otherwise.
- wenbd reserves the right to withdraw or modify any bonus. Users will be notified as far in advance as reasonably possible before changes take effect.
- If bonus abuse is suspected, the account will be investigated and the bonus may be cancelled.
Gaming Rules
6.1 Game Fairness
All games provided on wenbd use independently verified Random Number Generator (RNG) technology. The outcome of every game is completely impartial and not predetermined.
6.2 Game Providers
Our platform offers games from world-class providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI and PG Soft. Each provider's own rules apply.
6.3 Dispute Resolution
If you have any dispute or complaint related to a game, follow the steps below:
- First contact us through 24/7 live chat support.
- Send the full details of the dispute, including the game name, date and time, by email to: [email protected]
- wenbd's decision will not be considered final until the investigation is complete.
- In the event of wins or losses caused by a technical error, wenbd reserves the right to make appropriate corrections.
6.4 Technical Disruptions
wenbd is not liable for any possible losses resulting from server downtime, internet disconnection or any other technical issue. Interrupted games will be handled in accordance with applicable policy.
Prohibited Activities
The following activities are strictly prohibited on the wenbd platform. Violating these rules will result in permanent account closure and deposited funds may be forfeited:
- Operating multiple accounts under the same identity
- Creating an account using a false identity or false information
- Making transactions using third-party payment accounts
- Abusing the bonus system or engaging in bonus arbitrage
- Playing games using automated software, bots or artificial intelligence
- Collusion or conspiring with other players
- Using the platform for money laundering or illegal activities
- Hacking, phishing or any form of cyber attack
- Allowing minors to use an account or playing on their behalf
- Attempting to bypass the platform's security measures
Account Suspension and Closure
8.1 Account Closure by wenbd
wenbd reserves the right to temporarily or permanently close your account in the following circumstances:
- Violation of any clause of these Terms
- If the information provided is found to be false or incomplete
- If fraud or illegal activity is suspected
- If there is a legal order from a relevant authority
- For technical or security reasons
8.2 Account Closure by User
You may request to close your account at any time. To do so, contact us via live chat or email ([email protected]). Subject to meeting applicable conditions, any deposited funds may be withdrawn before the account is closed.
8.3 Self-Exclusion
As part of responsible gaming, you may request to suspend your account for a specific period of time. For more details, visit our Responsible Gaming page.
Responsible Gaming
wenbd believes that gaming is for entertainment — not as a source of income. We encourage all our users to play responsibly.
- Set daily, weekly, or monthly spending limits for yourself.
- If you feel that gaming is having a negative impact on your family, work, or health, take a break immediately.
- Use the self-exclusion or account limit features if needed.
- If you have a gaming problem, contact us via our 24/7 live chat.
Read our Responsible Gaming page for detailed information and support.
Intellectual Property
All content published on the wenbd website — including logos, trademarks, graphics, software, text content, and design — is protected as the intellectual property of wenbd or its licensors.
- Copying, distributing, or reproducing any content from the platform without prior written permission is prohibited.
- Limited use for personal, non-commercial purposes is permitted.
- Game software is the property of the respective providers and is operated under their own license agreements.
Limitation of Liability
To the maximum extent permitted by applicable law, wenbd is not liable for the following:
- Financial losses arising from gaming activity
- Issues caused by technical disruptions or server downtime
- The actions of third parties or the content of external websites
- Losses resulting from a user's own gaming decisions
- Force majeure (unforeseen circumstances) — such as natural disasters, war, or government restrictions
11.1 Indemnification
You agree to indemnify wenbd, its directors, employees, and partners against any claims, damages, or expenses arising from your breach of these terms.
Changes to Terms & Contact
12.1 Changes to Terms
wenbd reserves the right to modify these terms at any time. Users will be given as much advance notice as reasonably possible before significant changes take effect. Continued use of the platform after any changes constitutes acceptance of the updated terms.
12.2 Governing Law
These terms are governed by the relevant international online gaming laws. Any disputes will first be addressed through negotiation.
12.3 Contact
If you have any questions or concerns about these terms, please contact us:
- Email: [email protected]
- Live Chat: 24/7 Bangla live chat support — available after logging in at wenbd.cam